Financial Assistance Policy

If ParkCreek Surgery Center believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the Services, ParkCreek Surgery Center may initiate contact with them to determine your cost-sharing responsibilities for ParkCreek Surgery Center’s bill. You may contact them directly as well for additional information concerning your cost-sharing responsibilities. If ParkCreek Surgery Center determines that you have cost-sharing responsibilities for ParkCreek Surgery Center’s bill, in accordance with ParkCreek Surgery Center’s financial assistance policies, you will be required to pay your cost-sharing responsibilities in full on or before the date that Services are provided. ParkCreek Surgery Center’s financial assistance policies are that if you are unable to pay your cost-sharing responsibilities in full on or before the date that Services are provided, because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request ParkCreek Surgery Center, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by ParkCreek Surgery Center to be “charity care.” There is no formal application process for obtaining “charity care” at ParkCreek Surgery Center. ParkCreek Surgery Center’s standard collection policy is to produce and send one or more bills to patients for their cost sharing amount.

Good Faith Estimate

Upon your request, and before the provision of non-emergency care at ParkCreek Surgery Center, you can receive a good faith estimate of anticipated charges for the treatment of your condition at ParkCreek Surgery Center. This estimate must be provided to you within seven (7) days of the request being received by ParkCreek Surgery Center. You should contact your insurer or health maintenance organization regarding your cost-sharing responsibilities. You may request and obtain a Good Faith Estimate by calling ParkCreek Surgery Center at 954-312-3500. 

Itemized Bill

Upon request and after discharge from ParkCreek Surgery Center we will provide a statement within 7 working days of your request.

Provider Disclosure

Services may be provided in this health care facility by ParkCreek Surgery Center as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as ParkCreek Surgery Center.  You may request a more personalized estimate of charges from these other health care providers by contacting the health care providers directly. ParkCreek Surgery Center may contract with providers for pathology and anesthesiology services; these services are billed separately from ParkCreek Surgery Center for their services.  You may contact these providers through their contact information provided below.

ParkCreek Surgery Center Providers

ANESTHESIA
Greater Florida Anesthesiologists
South Florida Division
1901 Ulmerton Road, Suite 450
Clearwater, FL 33762
Ph 888-433-1886 / Fax 727-210-6999

PATHOLOGY
Ameripath
895 SW 30th Avenue, Suite 101
Pompano Beach, FL 33069
Ph 800-330-6770 / Fax 954-633-3753

GastroCare (Only for GI Cases)
3001 Coral Hills Drive, Suite
Coral Springs, FL 33065
Ph 954-752-1011 / Fax 954-752-1018

NEURO-MONITORING
Neuro IOM Services, Inc.
P.O. Box 150497
Hartford, CT 06115
Ph 877-584-5100 / Fax 866-832-1480

Patient Complaint or Grievance

To report a complaint or grievance, you can contact the facility Administrator by phone at 954-312-3500 or by mail at:
ParkCreek Surgery Center
6806 N. State Road 7 Coconut Creek, Florida 33073